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Slack Integration

Overview​

Slack is the primary notification channel for OpsWorker investigation results. Connect Slack to receive investigation summaries, feedback buttons, and daily alert digests in your team channels.

What It Enables​

  • Investigation notifications — Root cause, affected resources, and fix commands delivered to Slack
  • Feedback buttons — Rate investigation quality directly from Slack
  • Daily alert digest — Automated daily summary of alert activity
  • Investigation links — Click through to the portal for full details

Setup​

1. Install from Portal​

  1. Go to Integrations → Slack → Install
  2. Click Connect to Slack

2. Authorize​

  1. Select your Slack workspace
  2. Review requested permissions
  3. Click Allow

3. Configure Channels​

Set up notification routing to specify which Slack channels receive notifications.

Permissions​

PermissionPurpose
Send messagesPost investigation results and daily digests
Post to channelsDeliver notifications to configured channels

OpsWorker does not read your Slack messages or access channels beyond posting notifications.

Investigation Message Format​

Each investigation notification includes:

  • Alert summary — What triggered the investigation
  • Root cause — AI-identified cause with explanation
  • Affected resources — Pods, services, deployments involved
  • Recommendations — Immediate actions with kubectl commands
  • Feedback buttons — Accurate / Partially Accurate / Needs Improvement
  • Portal link — Full investigation details

Next Steps​