What is OpsWorker?
Overview
OpsWorker is an AI-powered Kubernetes investigation platform that automatically investigates alerts from your existing monitoring systems. When an alert fires — whether from Prometheus, Grafana, Datadog, or CloudWatch — OpsWorker investigates the affected resources, analyzes the data with AI, and delivers a root cause analysis with specific remediation steps to your team via Slack, all in under 2 minutes.
OpsWorker sits between your monitoring tools and your engineering team. It doesn't replace your alerting stack — it eliminates the manual investigation work that follows every alert.
Why OpsWorker
Every Kubernetes alert triggers a manual investigation. An engineer must:
- Acknowledge the alert and context-switch from their current work
- Connect to the cluster (VPN, kubectl, multiple tools)
- Discover which resources are affected and how they're connected
- Gather logs, events, configurations, and metrics from multiple sources
- Analyze the data to identify the root cause
- Determine the fix and communicate findings to the team
This process typically takes 30–80 minutes per alert, and the quality depends entirely on who's on call. Junior engineers take longer. Senior engineers have the knowledge but burn out from repetitive investigation work. Knowledge stays siloed in the heads of whoever handled the incident.
OpsWorker automates this entire process — consistently, around the clock, for every alert.
| Metric | Without OpsWorker | With OpsWorker |
|---|---|---|
| Investigation time | 30–80 minutes | Under 2 minutes |
| Coverage | Only when someone's available | 24/7 automatic |
| Consistency | Varies by engineer experience | Same thorough process every time |
| Setup time | — | ~10 minutes |
Key Capabilities
| Capability | Description |
|---|---|
| Automatic Investigations | AI-powered investigation triggered automatically when alerts match your rules. Discovers topology, gathers data, identifies root cause, and recommends fixes. |
| AI Chat | Interactive chat interface to ask questions about your clusters, investigations, and infrastructure in real time. |
| Alert Intelligence | Unified visibility across all alert sources, noise reduction, correlation, and daily digest reports. |
| Recommendations | Root cause analysis with confidence levels, specific kubectl commands, and preventive measures. |
| Operational Insights | Dashboards showing investigation analytics, time saved, alert trends, and team impact metrics. |
Who Is OpsWorker For?
- SRE teams managing Kubernetes clusters in production
- DevOps engineers responsible for application reliability
- Platform teams providing Kubernetes as a service to development teams
- On-call engineers who investigate alerts during and outside business hours
- Engineering managers looking to reduce MTTR and measure operational efficiency
What OpsWorker Is Not
- Not a monitoring replacement. OpsWorker works with Prometheus, Grafana, Datadog, and CloudWatch. It doesn't collect metrics or fire alerts — it investigates them.
- Not auto-remediation. OpsWorker recommends specific fixes but never executes commands on your cluster. Humans always make the final decision.
- Not a generic AI chatbot. OpsWorker has direct access to your Kubernetes clusters and understands infrastructure context. It investigates — it doesn't just answer questions from training data.
- Not a runbook automation tool. OpsWorker doesn't execute predefined scripts. It performs dynamic, AI-driven investigation tailored to each specific alert and environment.
Next Steps
- Quick Start — Get your first investigation running in ~10 minutes
- Core Concepts — Understand the key concepts in OpsWorker
- How Investigations Work — Deep dive into the investigation process