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Slack Integration

Overview​

Connect Slack to receive investigation results, feedback buttons, and daily alert digests directly in your team's Slack channels.

Prerequisites​

  • Admin access to your Slack workspace (to authorize the OpsWorker app)
  • An OpsWorker account with at least one cluster configured

Setup​

1. Start the Integration​

  1. In the OpsWorker portal, go to Integrations
  2. Find Slack and click Install

2. Authorize in Slack​

  1. You'll be redirected to Slack's OAuth authorization page
  2. Select the Slack workspace to connect
  3. Review the permissions OpsWorker requests:
    • Send messages to channels
    • Post investigation results and alerts
  4. Click Allow

3. Configure Notification Channel​

After authorization, configure which Slack channel should receive investigation results:

  1. Return to the OpsWorker portal
  2. Go to Notification Routing or cluster settings
  3. Select the Slack channel for investigation notifications (e.g., #incidents, #ops-alerts)

4. Test the Integration​

  1. Go to your cluster settings and click Test Integration
  2. A test investigation will run and post results to your configured Slack channel
  3. Verify the message appears with the expected format

What Slack Receives​

Investigation Results​

Each completed investigation posts a message containing:

  • Alert summary
  • Root cause analysis
  • Affected Kubernetes resources
  • Recommended actions with kubectl commands
  • Feedback buttons (Accurate / Partially Accurate / Needs Improvement)

Daily Alert Digest​

A daily summary posted at 09:00 UTC with:

  • Total alert count and day-over-day comparison
  • Breakdown by severity and namespace
  • Trend indicators

Permissions Required​

OpsWorker's Slack app requires minimal permissions:

PermissionPurpose
Send messagesPost investigation results to channels
Post to channelsDeliver notifications to configured channels

OpsWorker does not read your Slack messages or access channels beyond posting notifications.

Next Steps​