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Operational Insights

Overview​

The OpsWorker portal includes a Dashboard that gives you visibility into your alert volume, completed investigations, and the time OpsWorker has saved your team. You can filter by cluster and date range.

Use the Dashboard to answer questions like:

  • How many alerts are we handling across our clusters?
  • How many investigations has OpsWorker completed?
  • How much investigation time has OpsWorker saved the team?

What the Dashboard Shows​

Alerts​

  • Alerts received per cluster per day, and overall, grouped by status.

Investigations​

  • Finished investigations per cluster per day.

Time saved​

  • Estimated time saved in minutes, shown as both actual and potential.
  • Calculated from the number of investigations multiplied by the difference between average manual investigation time and average automated investigation time.
  • Available broken down by month and by alert type.

Daily Alert Digest​

  • The automated daily digest report is available in the portal alongside the Dashboard.

Using the Dashboard​

  • Track operational load: monitor alert volume per cluster over time.
  • Show automation value: report the estimated time saved in minutes for leadership.
  • Guide alert tuning: spot clusters with high alert volume and refine the upstream monitoring thresholds.

The Dashboard reports time saved in minutes only. It does not estimate a monetary value, and it does not aggregate investigation accuracy or feedback ratings (feedback is collected per investigation in Slack).

Next Steps​