User Roles

Overview

OpsWorker uses role-based access control with two roles: Admin and Member.

Permissions

Capability	Admin	Member
View investigations	Yes	Yes
Use AI Chat	Yes	Yes
Provide investigation feedback	Yes	Yes
View dashboards and insights	Yes	Yes
Manage alert rules	Yes	No
Manage clusters	Yes	No
Manage integrations	Yes	No
Invite users	Yes	No
Manage workspaces	Yes	No
Configure notification routing	Yes	No
Access all workspaces	Yes	Assigned only

Role Descriptions

Admin

Full access to all OpsWorker features, including configuration and management:

• Create and manage workspaces, clusters, and integrations
• Configure alert rules and notification routing
• Invite and manage users
• View all workspaces regardless of assignment

Recommended for: Team leads, SRE managers, platform engineers who manage the OpsWorker setup.

Member

Access to investigations, chat, and dashboards within assigned workspaces:

• View investigation results and details
• Use AI Chat to query clusters
• Provide feedback on investigations
• View operational insights and alert data

Recommended for: On-call engineers, developers, team members who use OpsWorker for daily operations.

Changing Roles

1. Go to Account Settings → User Management
2. Find the user
3. Change their role
4. Save

Organization Owner

The user who created the organization is the owner. The owner has full admin access and cannot be removed from the organization.

Next Steps

• Invite Users — Add team members
• Assign to Workspaces — Control access scope