Notification Routing
Overview
Notification routing controls which Slack channel receives investigation results. Routing is configured inside the Slack integration screen and works at one level only: per (cluster + namespace) to one Slack channel.
There is no per-workspace routing, no severity-based routing, no default channel, no per-user routing, and no escalation policies.
Setup
Configure Channel Routing
- Open the Slack integration screen for the cluster
- Add a routing entry: select a namespace and the Slack channel it should post to
- Save
Repeat for each namespace you want to route. Configuring routing requires the Admin role.
Routing Examples
| Cluster | Namespace | Slack Channel |
|---|---|---|
| production-us-east | payments | #payments-incidents |
| production-us-east | checkout | #checkout-incidents |
| staging | monitoring | #staging-alerts |
Next Steps
- Slack Integration - Slack setup
- Daily Digest - Daily summary details