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Notification Routing

Overview

Configure where OpsWorker delivers investigation results and alert summaries. Route notifications to different Slack channels based on workspace, cluster, or notification type.

Setup

Configure Channel Routing

  1. Navigate to workspace or cluster notification settings
  2. Select the Slack channel for each notification type
  3. Save the configuration

Routing Options

LevelDescription
Per workspaceDefault channel for all clusters in the workspace
Per clusterOverride the workspace default for a specific cluster

Notification Types

TypeDescriptionDefault Frequency
Investigation resultsCompleted investigation summariesPer investigation
Daily digestDaily alert summaryDaily at 09:00 UTC

Routing Examples

By Team

WorkspaceSlack Channel
Platform Team#platform-incidents
Payments Team#payments-alerts

By Environment

ClusterSlack Channel
production-us-east#prod-incidents
staging#staging-alerts

Dedicated Digest Channel

Route daily digests to a separate channel:

  • Investigation results → #incidents
  • Daily digest → #ops-daily-summary

Next Steps