Billing FAQ
How is OpsWorker priced?
OpsWorker pricing is based on investigation volume and the number of connected clusters. Contact the OpsWorker team for current pricing details.
Is there a free trial?
Yes. Contact the OpsWorker team for trial access. During the trial, you can connect your clusters and run investigations to evaluate the platform.
What's included in each plan?
| Starter | Professional | Enterprise | |
|---|---|---|---|
| Automatic investigations | Yes | Yes | Yes |
| AI Chat | Limited | Full | Full |
| Alert rules | Basic | Advanced | Advanced |
| Clusters | Limited | More | Unlimited |
| SSO | Google + Azure AD | ||
| Support | Standard | Priority | Dedicated |
| Deployment | SaaS | SaaS | SaaS, Private, Dedicated |
Contact the OpsWorker team for specific plan limits and pricing.
How is investigation volume counted?
Each automatic investigation triggered by an alert rule counts as one investigation. Test integrations and chat sessions have their own limits depending on your plan.
Do AI Chat conversations count toward my investigation limit?
Chat sessions are tracked separately from investigations. Your plan includes a chat quota. Contact the OpsWorker team for details.
Can I upgrade or downgrade my plan?
Yes. Contact the OpsWorker team to change your plan. Upgrades take effect immediately; downgrades take effect at the next billing cycle.
Is there an annual discount?
Contact the OpsWorker sales team for annual pricing options.
What happens if I exceed my investigation limit?
Investigations continue running to ensure your infrastructure stays monitored. Overage billing applies based on your plan terms. Contact the OpsWorker team for overage rates.