SaaS Deployment
Overview
The default deployment model. OpsWorker runs as a fully managed SaaS platform on AWS. You install only the Kubernetes Agent in your clusters — everything else is managed by OpsWorker.
How It Works
| Component | Managed By |
|---|---|
| Investigation engine | OpsWorker |
| Data storage | OpsWorker |
| Portal | OpsWorker |
| AI models (Bedrock) | OpsWorker |
| Updates and maintenance | OpsWorker |
| Kubernetes Agent | You (Helm install) |
Benefits
- Zero operational overhead — No infrastructure to provision or maintain
- Automatic updates — New features and improvements deployed continuously
- Scalability — Serverless architecture handles any workload automatically
- Quick setup — Sign up and connect your first cluster in ~10 minutes
Multi-Tenancy
SaaS is a multi-tenant deployment with organization-level data isolation. Your data is partitioned and encrypted, with no cross-organization access. See Data Isolation.
Best For
- Teams who want the fastest setup with no infrastructure management
- Organizations comfortable with SaaS data handling
- Most OpsWorker customers
Next Steps
- Quick Start — Get started with SaaS
- Private Cloud — For data sovereignty requirements