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Glossary

AI SRE & DevOps Glossary

Plain-language definitions for the key terms in Agentic AI, AI SRE, AIOps and cloud-native engineering.

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  • What Is a Postmortem in Software Engineering?

    A postmortem is a structured review of a production incident - documenting what happened, why it happened, and what systemic changes will prevent recurrence.

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  • What Is AI in Production?

    AI in production means deploying AI systems that operate autonomously in live environments. Learn the reliability, monitoring, and trust considerations that come with it.

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  • What Is OOMKilled?

    OOMKilled means Kubernetes terminated a container because it exceeded its memory limit. Learn what causes it, how to investigate it, and how to fix it.

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  • What Is Site Reliability Engineering (SRE)?

    SRE applies software engineering to operations - using automation, measurement, and systematic analysis to keep production systems reliable.

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  • What Is Incident Investigation?

    Incident investigation is the diagnostic phase of incident response - the work between an alert firing and a remediation being applied.

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  • What Is Kubernetes Alert Investigation?

    Kubernetes alert investigation is the process of finding the root cause of a Kubernetes failure after a monitoring alert fires - from log collection to root-cause diagnosis.

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  • What Is Alert Fatigue?

    Alert fatigue is when engineers begin ignoring alerts due to noise. Learn why it happens, how it develops, and how to reduce it.

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  • What Is an AI SRE Agent?

    Learn what an AI SRE agent is, how it works, and why it changes incident response for Kubernetes teams

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  • What Is Engineering Toil?

    Engineering toil is repetitive, manual operational work that scales with system growth. Learn how SRE teams measure it and why reducing it matters.

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  • What Is OpenTelemetry?

    OpenTelemetry is the open-source standard for collecting metrics, logs, and traces from distributed systems - vendor-neutral and CNCF-hosted.

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  • What Is a Kubernetes HPA?

    A Kubernetes HPA (Horizontal Pod Autoscaler) automatically scales pod count based on resource utilisation. Learn how it works and what KubeHpaMaxedOut means.

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  • What Is Kubernetes?

    Kubernetes is the open-source container orchestration system that automates deployment, scaling, and management of containerised applications. Learn how it works.

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  • What Is On-Call in Software Engineering?

    On-call is the rotation in which engineers take scheduled responsibility for responding to production alerts. Learn how it works and how to design it sustainably.

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  • What Is Observability?

    Observability is the ability to infer the internal state of a system from its external outputs. Learn the three pillars and how observability underpins incident investigation.

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  • What Is AIOps?

    AIOps applies machine learning to IT operations - reducing alert noise and detecting anomalies. Learn what it does well and where it falls short.

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  • What Is MTTR?

    MTTR - Mean Time to Repair - measures how fast a team restores service after a production failure. Learn how to calculate and reduce it.

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  • What Is Root Cause Analysis (RCA)?

    Root cause analysis identifies the fundamental reason a failure occurred - not just the symptom, but the underlying cause. Learn the methods used in software engineering.

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  • What Is CrashLoopBackOff?

    CrashLoopBackOff is a Kubernetes pod status indicating a container is repeatedly starting and crashing. Learn what causes it and how to investigate it.

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  • What Is Agentic AI in DevOps?

    Understand agentic AI in DevOps - how autonomous AI systems differ from chatbots and where they create real operational value.

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  • What are production systems in software engineering?

    What are production systems in software engineering?

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  • What Is Multi-Agent Incident Response?

    Multi-agent incident response uses multiple specialised AI agents working in parallel to investigate production failures faster than any single agent can.

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