AI Memory
OpsWorker's AI Memory is a persistent context layer that captures facts and preferences and applies them automatically during investigations and AI Chat sessions. Without memory, the AI starts from zero every time you ask a question. With memory, it builds up understanding of your environment over time.
Memory is organized across three scopes — personal, cluster, and organization — so individual preferences stay private while shared facts can be promoted to your team or your whole company.
🧠 Overview
What AI Memory is, how it's structured into personal, cluster, and organization scopes, and how the AI uses it.
Read more →📚 Memory Types
The difference between facts (true things about your environment) and preferences (how the AI should behave for you).
Read more →👤 My Memory
Personal preferences and cluster notes — visible only to you, applied to your investigations and chat sessions.
Read more →☸️ Cluster Memory
Facts shared with everyone working on a specific cluster — runbook excerpts, ownership info, deployment rules.
Read more →🏢 Organization Memory
Facts that apply across every cluster in your organization — company-wide standards, escalation policies, on-call rules.
Read more →⬆️ Promotion
Promote a personal note to your team's cluster memory, or promote a cluster fact to organization-wide memory.
Read more →